End-User Service Request

This web interface was designed to assist us in making sure that your inquiry is handled in a timely manner.

Use this Reference Sheet to see bulbs currently covered under our limited warranty.

Complete the brief form and submit. You will receive an email with a ticket number. At that time please provide as much information about your inquiry as a reply to that email such as:

The company name that you purchased the product from

Your Return Address:
City, State  Zip Code
Your Phone Number

Sample Viribright LED bulb with production code location

Related Product Information

(Most of the information below is printed on the actual bulb itself)

  • Part Number
  • Quantity
  • Color Temperature (Warm White, Cool White, Daylight)
  • Production Codes (Begins with a V or Z or a 6 digit code such as 505064)
  • Description of the nature of the inquiry

If you have more than one type of product then please also add the same information for those.

Part Number – Qty – Color Temperature – Production Codes

Whenever possible please provide the SKU from the packaging

For more information about our limited warranty please Click Here