This web interface was designed to assist us in making sure that your inquiry is handled in a timely manner.
Complete the brief form and submit. You will receive an email with a ticket number. At that time please provide as much information about your inquiry as a reply to that email such as:
The company name that you purchased the product from
Your Return Address:
City, State Zip Code
Your Phone Number
Related Product Information
(Most of the information below is printed on the actual bulb itself)
- Part Number
- Color Temperature (Warm White, Cool White, Daylight)
- Production Codes (Begins with a V or Z or a 6 digit code such as 505064)
- Description of the nature of the inquiry
If you have more than one type of product then please also add the same information for those.
Part Number – Qty – Color Temperature – Production Codes
Whenever possible please provide the SKU from the packaging
For more information about our limited warranty please Click Here