This web interface was designed to assist us in making sure that your inquiry is handled in a timely manner.

Use this Reference Sheet to see bulbs currently covered under our limited warranty.

Complete the brief form and submit.

You will receive an email with a ticket number. At that time please provide as much information about your inquiry as a reply to that email such as:

  • Company Name

  • Return Address
  • Street
  • City, State Zip Code
  • Country

Related Product Information

  • Part Number
  • Color Temperature (Warm White, Cool White, Daylight)
  • Production Codes (Begins with a V or Z or a 6 digit code such as 505064)
  • Description of the nature of the inquiry
  • Whenever possible please provide the SKU from the packaging

For more information about our limited warranty please Click Here

Sample Viribright LED bulb with production code location