Viribright offers a 30-day return policy from the date of delivery. All working products requested for return must be in original packaging and show no sign of usage in order to be accepted for exchange, refund, or store credit. The customer is responsible for the return shipping cost and a restocking fee ranging 15% to 25% depending on the size of the product. If a product is non-refundable, we are not able to process your return regardless of condition.

All return request is processed after the products are received and tested for product quality assurance.

In case of order mistake or cancellation, shipping fee is non-refundable once the order have been processed by our warehouse. The customer is responsible for any fee incurred from issues with delivery.

To Start Your Return

Call: (877) 847-4276 or email support@viribright.us